Terms and Conditions

Welcome to giftsundertree.

These Terms and Conditions (“Terms”) govern your access to and use of the website https://giftsundertree.com , including any content, functionality, products, services, quotations, account features, and other services offered through or in connection with the Website.

The Website is operated by MAYANG GUT Trading Company, located at Unit 1, Building 1, No. 2119, Fortune Center, Mayang County, Huaihua City, Hunan Province, China (“Company”, “we”, “us”, or “our”).

By accessing, browsing, registering an account on, submitting information to, requesting a quotation through, placing an order through, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you should not use the Website or our services.

1. About Our Website

giftsundertree is a business website that provides information about products and services and allows customers and potential customers to contact us, submit inquiries, request quotations, upload customization materials, register accounts, and purchase or arrange the purchase of products or services.

We conduct business with customers in multiple countries and regions worldwide.

The availability of particular products, services, shipping methods, payment methods, customization options, or promotions may vary depending on the customer’s location, order requirements, applicable laws, and other circumstances.

2. Eligibility

By using this Website, you represent that you are at least 18 years old or have reached the legal age of majority in your jurisdiction.

If you use the Website on behalf of a company, organization, brand, or other legal entity, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to these Terms.

You may not use our Website or services for any purpose prohibited by applicable law.

3. Account Registration

Certain features of our Website may require users to create an account.

When creating an account, you agree to provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities conducted through your account.

You must notify us promptly if you believe that your account has been accessed or used without authorization.

We reserve the right to suspend, restrict, or terminate accounts that contain false information, are used fraudulently, violate these Terms, or create security or legal risks.

Registration of an account does not guarantee acceptance of any order, quotation request, customization project, or business relationship.

4. Products and Services

We make reasonable efforts to describe and display our products and services accurately.

However, product photographs, digital mockups, renderings, samples, descriptions, measurements, colors, textures, materials, packaging, and other information displayed on the Website are provided for general reference.

Actual products may vary slightly due to manufacturing processes, material batches, screen settings, lighting, photography, printing methods, production tolerances, and other reasonable factors.

We reserve the right to modify, discontinue, replace, or update products, materials, specifications, designs, services, prices, or availability at any time without prior notice.

5. Quotations and Pricing

Prices displayed on the Website, if any, may be indicative only unless expressly stated otherwise.

For customized, wholesale, bulk, OEM, ODM, or business orders, final pricing may depend on factors including:

  • Product type
  • Order quantity
  • Product dimensions
  • Material and fabric specifications
  • Material weight or thickness
  • Printing method
  • Number of print colors
  • Embroidery requirements
  • Logo size
  • Custom accessories
  • Packaging requirements
  • Shipping destination
  • Shipping method
  • Production schedule
  • Applicable taxes, duties, or fees

A quotation is not binding indefinitely unless a validity period is expressly stated.

We reserve the right to correct typographical errors, calculation errors, pricing errors, or other obvious mistakes in quotations or Website information.

6. Orders and Order Acceptance

Submitting an order, purchase request, inquiry, or quotation request does not automatically mean that we have accepted the order.

An order becomes binding only after the relevant specifications, price, quantity, payment terms, customization requirements, and other material details have been confirmed between the customer and us.

For customized products, customers are responsible for carefully reviewing all confirmed specifications before production begins.

Once production has begun, changes or cancellations may not be possible or may result in additional charges.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving suspected fraud, inaccurate information, intellectual property concerns, payment issues, production limitations, legal restrictions, or circumstances beyond our reasonable control.

7. Custom Products

Many products offered by giftsundertree may be customized according to customer requirements.

Customization may include, without limitation:

  • Logos
  • Artwork
  • Text
  • Colors
  • Sizes
  • Materials
  • Fabric weights
  • Handles
  • Closures
  • Printing
  • Embroidery
  • Labels
  • Packaging
  • Product structures
  • Other specifications

Customers are responsible for providing accurate customization instructions.

We are not responsible for errors resulting directly from inaccurate, incomplete, or incorrect information supplied or approved by the customer.

8. Artwork, Logos and Customer-Supplied Materials

Customers may upload or provide logos, trademarks, artwork, photographs, text, designs, graphics, or other materials for customization purposes.

By providing such materials, you represent and warrant that you own the materials or have all necessary permissions, licenses, and legal rights to use and reproduce them for the requested purpose.

You must not submit materials that infringe another person’s copyright, trademark, design right, privacy right, publicity right, or other intellectual property rights.

You agree to be responsible for claims arising from materials supplied by you where those materials infringe third-party rights.

We reserve the right to refuse any customization request that we reasonably believe may violate applicable law or third-party rights.

9. Digital Mockups and Proof Approval

For certain customized products, we may provide digital mockups, artwork proofs, or samples for approval.

Digital mockups are intended to demonstrate approximate positioning, scale, layout, and appearance. They may not perfectly represent the color, texture, dimensions, or appearance of the final physical product.

Customers are responsible for checking spelling, artwork, logo placement, dimensions, colors, quantities, and other relevant details before approving a proof.

Customer approval may constitute authorization for production to proceed.

10. Samples

Where samples are offered, sample availability, pricing, customization charges, shipping fees, and delivery times may vary.

A sample is intended to provide a reasonable representation of the proposed product. Minor differences may exist between a sample and subsequent mass production because of normal manufacturing conditions, material batches, production processes, or other reasonable factors.

11. Product Tolerances and Color Differences

Customers acknowledge that reasonable manufacturing tolerances may occur in customized and mass-produced products.

Minor variations may include differences in:

  • Dimensions
  • Stitching
  • Fabric texture
  • Material shade
  • Printing position
  • Print color
  • Logo placement
  • Weight
  • Packaging
  • Other production characteristics

Colors displayed on digital screens may differ from physical products.

Unless otherwise expressly agreed in writing, reasonable commercial and manufacturing variations shall not automatically constitute defects.

12. Payment

Available payment methods and payment terms may vary depending on the order and customer’s location.

Customers agree to provide accurate billing and payment information.

For certain orders, deposits, advance payments, or full payment may be required before production or shipment.

Where an order requires a deposit, production may not begin until the required payment has been received or confirmed.

Customers are responsible for bank fees, transaction charges, currency conversion fees, taxes, or similar costs unless otherwise agreed in writing.

13. Shipping and Delivery

Shipping methods, estimated delivery times, and shipping costs may vary according to destination, order size, product type, transportation method, and logistics conditions.

Any production or delivery dates communicated by us are estimates unless expressly guaranteed in writing.

Delivery delays may occur because of circumstances outside our reasonable control, including customs inspections, carrier delays, weather events, transportation disruptions, port congestion, strikes, government actions, natural disasters, or other force majeure events.

We will make reasonable efforts to assist customers with shipment-related issues where appropriate.

14. Customs, Duties and Taxes

International customers may be responsible for customs duties, import taxes, value-added taxes, brokerage fees, customs clearance charges, and other governmental fees imposed by the destination country.

Unless expressly stated otherwise in a quotation or written agreement, such charges are the responsibility of the customer.

Customers are responsible for understanding applicable import requirements in their destination country.

15. Returns, Refunds and Customized Products

Return and refund eligibility may depend on the nature of the product and circumstances of the order.

Because customized products are manufactured according to customer-specific requirements, they may not be eligible for return or refund simply because the customer changes their mind after production has begun or the products have been completed.

If products arrive damaged, materially defective, or materially inconsistent with confirmed specifications, customers should contact us promptly and provide reasonable supporting evidence, including photographs or videos where appropriate.

We will review claims individually and determine an appropriate solution based on the circumstances and applicable agreement.

16. Promotions, Contests and Giveaways

From time to time, giftsundertree may offer promotions, discounts, contests, giveaways, samples, or other promotional activities.

Such activities may be subject to additional rules, eligibility requirements, geographic restrictions, deadlines, or conditions.

Where promotional terms conflict with these general Terms, the specific promotional terms will apply to that promotion to the extent of the conflict.

We reserve the right to modify, suspend, or cancel promotions where reasonably necessary, subject to applicable law.

17. User-Generated Content

The Website may allow users to submit or upload text, images, comments, reviews, logos, designs, artwork, or other content.

You retain ownership of content that you lawfully own.

By uploading or submitting content to us, you grant us a limited, non-exclusive right to access, store, reproduce, process, and use that content to the extent reasonably necessary to provide the requested products or services, process your inquiry or order, maintain our systems, or comply with legal obligations.

We will not acquire ownership of your trademark or logo merely because you provide it for product customization.

18. Prohibited Content and Conduct

You may not use the Website to:

  • Violate applicable laws or regulations
  • Commit or facilitate fraud
  • Infringe intellectual property rights
  • Upload malicious software or harmful code
  • Attempt unauthorized access to our systems
  • Interfere with Website security
  • Scrape or extract Website content without authorization
  • Impersonate another person or company
  • Submit false or misleading information
  • Upload unlawful, defamatory, threatening, or infringing content
  • Use the Website for unauthorized commercial exploitation

We may restrict or terminate access where we reasonably believe these Terms have been violated.

19. Our Intellectual Property Rights

Unless otherwise expressly stated, the Website and all original content owned or created by MAYANG GUT Trading Company are protected by copyright, trademark, design, and other applicable intellectual property laws.

Our intellectual property includes, without limitation:

  • The giftsundertree name and branding
  • Company logos
  • Website graphics
  • Website layout and design
  • Original product photographs
  • Original product images
  • Original videos
  • Product descriptions
  • Written content
  • Articles
  • Graphics
  • Icons
  • Illustrations
  • Marketing materials
  • Catalog materials
  • Website banners
  • Downloadable materials
  • Other original content created or owned by us

Except where expressly authorized, you may not copy, reproduce, republish, modify, distribute, sell, license, display, scrape, download for commercial use, or create derivative works from our intellectual property without our prior written permission.

Nothing in these Terms transfers ownership of our intellectual property to any Website user.

Third-party trademarks, customer logos, or other third-party materials displayed on the Website remain the property of their respective owners where applicable.

20. Privacy

Your use of the Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information.

Please review the Privacy Policy available on our Website for additional information regarding your privacy rights and our data practices.

21. Third-Party Links and Services

Our Website may contain links to websites, platforms, payment providers, social media services, logistics providers, or other services operated by third parties.

We do not control third-party websites and are not responsible for their content, availability, privacy practices, security, terms, or services.

Accessing third-party websites is at your own discretion and risk.

22. Website Availability

We aim to maintain reliable Website availability but do not guarantee that the Website will always operate without interruption, errors, delays, security vulnerabilities, or technical problems.

We may temporarily suspend access for maintenance, updates, security improvements, technical problems, or other operational reasons.

We are not liable for losses arising solely from temporary Website unavailability to the maximum extent permitted by applicable law.

23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its general informational content are provided on an “as is” and “as available” basis.

We make reasonable efforts to maintain accurate information but do not warrant that every description, image, specification, price, availability statement, or other piece of Website content will always be complete, current, or error-free.

Specific warranties relating to products may be established separately in quotations, purchase agreements, invoices, or other written agreements.

24. Limitation of Liability

To the maximum extent permitted by applicable law, MAYANG GUT Trading Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or services.

This may include, where legally permissible, loss of profits, loss of business opportunities, loss of data, or business interruption.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law

Where liability may legally be limited, our aggregate liability relating to a specific product order shall not exceed the amount actually paid to us for the product or service giving rise to the claim, unless otherwise required by applicable law or expressly agreed in writing.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless MAYANG GUT Trading Company and its representatives from claims, damages, losses, liabilities, and reasonable expenses arising from:

  • Your unlawful use of the Website
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Materials, logos, artwork, or other content supplied by you
  • Fraudulent or unauthorized activities conducted through your account

This provision does not apply where prohibited by applicable law.

26. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control.

Such events may include:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Severe weather
  • Epidemics or pandemics
  • War
  • Civil unrest
  • Government restrictions
  • Labor disputes
  • Port closures
  • Transportation interruptions
  • Customs delays
  • Supply chain disruptions
  • Power outages
  • Internet failures
  • Carrier interruptions
  • Other circumstances beyond our reasonable control

Where such an event occurs, affected obligations may be suspended for a reasonable period.

27. Termination

We reserve the right to suspend or terminate access to the Website or user accounts where reasonably necessary, including for violations of these Terms, fraudulent activity, security threats, abuse, or unlawful conduct.

Provisions that by their nature should survive termination, including intellectual property, liability limitations, indemnification, and dispute-related provisions, will remain effective after termination.

28. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the People’s Republic of China, without regard to conflict-of-law principles, except where mandatory consumer protection laws in a user’s jurisdiction provide otherwise.

The fact that our Website is accessible internationally does not mean that the laws of every jurisdiction govern these Terms.

29. Dispute Resolution

If a dispute arises relating to these Terms, our Website, products, or services, we encourage customers to contact us first so that we may attempt to resolve the matter through good-faith communication.

Where a dispute cannot be resolved informally, it may be submitted to a court of competent jurisdiction in accordance with applicable law, unless the parties have separately agreed to another dispute resolution procedure.

Nothing in this section removes any mandatory rights or remedies available under applicable law.

30. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

The invalid provision shall, where legally possible, be interpreted or modified to reflect its original purpose as closely as possible.

31. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

Any waiver must be expressly made by us in writing to be effective.

32. Entire Agreement

These Terms, together with our Privacy Policy and any applicable quotation, invoice, purchase agreement, order confirmation, shipping policy, refund policy, or other written terms agreed between the customer and us, constitute the applicable agreement regarding use of the Website and related transactions.

Where a separately signed or expressly agreed written contract conflicts with these general Terms, the specifically agreed contract will generally control with respect to that transaction.

33. Changes to These Terms

We may revise these Terms periodically to reflect changes in our business, Website functionality, legal requirements, products, or services.

Updated Terms will be published on this page with a revised “Last Updated” date.

Changes will become effective when published unless otherwise stated or required by applicable law.

We encourage users to review these Terms periodically.

34. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Company: MAYANG GUT Trading Company

Website: https://giftsundertree.com

Email: info@giftsundertree.com

Contact Us: https://giftsundertree.com/contact/

Business Address: Unit 1, Building 1, No. 2119, Fortune Center, Mayang County, Huaihua City, Hunan Province, China

We will make reasonable efforts to respond to legitimate inquiries regarding these Terms.

35. Acceptance of These Terms

By accessing or using https://giftsundertree.com, creating an account, submitting an inquiry, uploading content, requesting a quotation, purchasing products or services, or otherwise interacting with giftsundertree, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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